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Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the ScamShield website.

Singapore Trade Office in Taipei

Replacement of a lost NRIC

Information on reporting a lost Singapore Identity Card while overseas.

Last updated 6 November 2025

The Singapore Overseas Missions are not able to replace a lost Singapore Identity Card.

Singaporean citizens who have lost their IC are required to report the loss and apply for a replacement in person within 14 days by emailing ICA at ICA_IC_unit@ica.gov.sg. Application for a replacement IC can only be made personally at the Immigration & Checkpoints Authority. Please visit this site for more information.